Service Standards

What every visit looks like.

Our standards exist so you don't have to babysit your cleaning partner. Same equipment, same chemistry, same insurance posture, every property.

Standard: Self-contained wash trucks carrying onboard raw water and spot-free DI water, hot-water capability, and soft-wash injection. We bring our own power, water, and chemistry so we don't tie up your hose bibs or electrical.
Standard: Commercial-grade detergents matched to the surface — vehicle-safe shampoo for fleet and inventory, sodium hypochlorite at controlled dilutions for organic growth on concrete and siding, degreasers for dumpster pads and loading docks. No mystery jugs.
Standard: Where local regulations require it, we deploy berms, vacuum recovery, and filtered runoff capture before wastewater enters the storm drain. We work with property managers to stay compliant with municipal stormwater rules.
Standard: Crews wear hi-vis PPE, set up cones and signage in active areas, and follow lock-out / tag-out procedures around shared utilities. We coordinate with on-site staff before crossing live drive lanes or loading zones.
Standard: General liability and workers' comp policies are active and verified. Certificates of insurance are provided in advance of the first service date — and reissued on renewal — at no charge to the customer.
Standard: Crew lead performs end-of-job walk before clearing the site. Any missed spot gets addressed before invoicing. If something gets through, we come back at no charge — that's the standard.

Need a Certificate of Insurance?

We'll get one to your facilities team before the first visit. Just ask.